Policies

Shipping

Prehistoric uses United States Postal Service for shipping products. We provide real time retail shipping rates from USPS.com. Shipping Calculator displays the best available options for your address. Free local pickup is available for Lincoln City, Oregon and surrounding areas.

United States services include:

  • Free Shipping for promotions
  • USPS – Retail Ground
  • USPS – Priority Mail Flat Rate
  • USPS – First-Class Mail
  • USPS – Priority Express

Payments

Payments are handled by PayPal, Debit/Credit cards are processed on PayPal’s secure system and you are redirected back to Prehistoric Online once payment is complete. Below is a list of accepted payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover

International Shipping

International shipping is handled by United States Postal Service for all products. We provide real time Priority Mail International shipping rates from USPS.com. Shipping Calculator displays the best available options for your address.

Handling

Prehistoric fulfills orders daily, most orders ship in 1-3 days.

Returns

Prehistoric will accept returns of item(s) within 30 days of the date of the order. Returns are subject to restocking fees of 15% of the purchase price and return shipping fees. Fees are assessed upon return of item(s) and a refund is then processed.

To start a refund request please send an email to Prehistoric including the order number.

Things to keep in mind:

  • Item(s) should be returned in the same original condition
  • Return packaging should be complete and secure
  • Refunds are generally processed in 5-7 business days once Prehistoric has received the item(s)
  • Each item is subject to a restocking fee of 15% of the purchase price
  • The customer assumes return shipping costs to Prehistoric

Please contact us for more information